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, Community Lead at Milestone Hafnia (part of Canon, in partnership with NVIDIA), for 

Context First: Engineering Serendipity: How Community Drives Customer and Product Innovation

Roland has spent his career bringing together communities, partnerships, and cross-functional teams to solve complex problems. From co-creating LEGO Ideas to building communities around responsible AI for cities, his work explores a simple but powerful question: 

How do you intentionally create the conditions where great ideas emerge?

Have you ever seen an unexpected conversation, customer insight, or partnership lead to a breakthrough? Or have you struggled to get the right people talking to one another in the first place?

This AMA is your opportunity to ask Roland about topics like:

Building communities that lead to better product decisions

Creating stronger connections between customers, partners, and internal teams

Recognizing the signals that point to new opportunities

Designing for collaboration without over-engineering the process

Encouraging innovation across community, marketing, product, and customer success

Share your questions below before the session, and Roland will answer as many as he can during the live conversation and here in the discussion afterward.

AMA: What creates the conditions for real innovation?

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