Gradual Community
Where leaders and builders across GTM learn from each other, tackle challenges together, and build what works.
Why join the Gradual Community?
Learn what’s actually working
Get proven tactics, insights, and playbooks from operators who are running real programs and solving real challenges right now.
Grow through collaboration
Work alongside peers across the customer journey to ask smarter questions, share practical experience, and uncover ideas that move your work forward.
Break out of your silo
Tap into perspectives from community, marketing, sales, CX, and product leaders to see the full GTM picture and make better decisions faster.
Events
Webinar
Context First: What to Do When AI Handles Most of Your Support Questions
4:00 PM - 5:00 PM GMT
August 11, 2026
Online
In-Person
Context First: From Customer Engagement to Customer Growth
5:00 PM - 8:00 PM PDT
August 5, 2026
San Francisco, CA
Meeting
The Missing Signals in Customer Success
5:00 PM - 6:00 PM GMT
July 23, 2026
Online
Insights
Joshua Zerkel · Aug 12th, 2026
Learn how to define what community is meant to influence, align programs to business goals, and help stakeholders understand where community creates value.
# Community
# GTM Strategy
# Format: Playbooks
Comment
Joshua Zerkel & Hillarie Ralston · Aug 12th, 2026
A recap of our Context First conversation with Hillarie Ralston on how product-led customer events turn attendee feedback into loyalty, advocacy, and real product impact.
# Community
# Format: Event Recaps
Comment
Joshua Zerkel & Richard Millington · Aug 11th, 2026
Richard Millington of FeverBee joins Context First to explain why community engagement is declining industry-wide, and which types of knowledge community still creates better than AI or documentation.
# AI
# Community
# Format: Event Recaps
Comment
Joshua Zerkel · Aug 7th, 2026
Learn how to create a community report that leads with business impact, uses health metrics as supporting evidence, and drives real stakeholder action.
# Community
Comment
Joshua Zerkel · Aug 7th, 2026
Learn how to define community success metrics that separate health from business impact, avoid vanity numbers, and match your program's stage of maturity.
# Community
Comment
Join a cross-functional community for operators who learn by doing and turn what works into results.