Gradual Community
Where leaders and builders across GTM learn from each other, tackle challenges together, and build what works.
Why join the Gradual Community?
Learn what’s actually working
Get proven tactics, insights, and playbooks from operators who are running real programs and solving real challenges right now.
Grow through collaboration
Work alongside peers across the customer journey to ask smarter questions, share practical experience, and uncover ideas that move your work forward.
Break out of your silo
Tap into perspectives from community, marketing, sales, CX, and product leaders to see the full GTM picture and make better decisions faster.
Events
Meeting
Gradual Live Demo: How Teams Launch and Run Customer Communities
7:00 PM - 7:30 PM, Jun 11 GMT
Online
Insights
Audrey Vandenbroeck & Joshua Zerkel · Jun 16th, 2026
Learn how to design structured customer conversations that reveal customer context, improve trust, and support better product, GTM, and CX decisions.
# Format: Playbooks
# Marketing & Growth
# Product
Comment
Leslie Barber & Joshua Zerkel · Jun 15th, 2026
This playbook explains how to design community experiences that create return behavior by focusing on relevance, facilitation, specificity, and follow-through.
# Format: Playbooks
# Community
Comment
Joshua Zerkel & Jake McKee · Jun 11th, 2026
Jake McKee explains how Conversation Debt builds when product teams rely on secondhand customer insight, and how better customer conversations create stronger product decisions.
# Product
# Community
# Format: Event Recaps
Comment
Jake McKee & Joshua Zerkel · Jun 11th, 2026
In this session, Jake McKee introduces the Customer Conversation Compass, a practical framework designed to help product teams improve how they talk with customers, how they listen, and how they turn conversations into better product decisions.
# Community
# Product
Comment
Leslie Barber & Joshua Zerkel · Jun 9th, 2026
This playbook explains how to measure community resonance by tracking contribution, trust, repeat participation, and peer interaction instead of relying only on top-line reach metrics.
Comment
Join a cross-functional community for operators who learn by doing and turn what works into results.