Gradual Community
Where leaders and builders across GTM learn from each other, tackle challenges together, and build what works.
Why join the Gradual Community?
Learn what’s actually working
Get proven tactics, insights, and playbooks from operators who are running real programs and solving real challenges right now.
Grow through collaboration
Work alongside peers across the customer journey to ask smarter questions, share practical experience, and uncover ideas that move your work forward.
Break out of your silo
Tap into perspectives from community, marketing, sales, CX, and product leaders to see the full GTM picture and make better decisions faster.
Events
Meeting
The Missing Signals in Customer Success
5:00 PM - 6:00 PM GMT
July 23, 2026
Online
Insights
Joshua Zerkel · Aug 7th, 2026
Learn how to create a community report that leads with business impact, uses health metrics as supporting evidence, and drives real stakeholder action.
# Community
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Joshua Zerkel · Aug 7th, 2026
Learn how to define community success metrics that separate health from business impact, avoid vanity numbers, and match your program's stage of maturity.
# Community
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Joshua Zerkel · Aug 6th, 2026
A recap of Gradual's Context First fireside chat with leaders from OpenAI, Contentsquare, and Gradual on turning customer engagement into measurable growth.
# Format: Event Recaps
# Customer Success & Support
# Community
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Joshua Zerkel · Aug 6th, 2026
Learn how to integrate community into business workflows so customer context informs planning, product decisions, GTM, and leadership priorities.
# Format: Playbooks
# Community
# GTM Strategy
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Joshua Zerkel & Brian Hansen · Jul 31st, 2026
Brian Hansen explains how the OVE Framework helps SaaS teams understand customer outcomes, measure value, manage expectations, and improve retention and expansion.
# Format: Event Recaps
# Sales & Revenue
# Community
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Join a cross-functional community for operators who learn by doing and turn what works into results.