Replay of the product update wrapping up 2024, and kicking off 2025. Features discussed that are available today included the new reward and contributions module to provide gamification to your community, updates to events and the hosted chat and Q&A, small updates to the Forum feature and the new Salesforce integration. Big features from the 2025 roadmap discussed included an email customization and workflow tool to send automated emails to your members, the ability to customize your homepage, and a new courses module.

Learn more about the contribution feature with the addition of points and rewards, uploading event presentations for attendees, unlisted events and reporting updates.

Check out the updates on the Q&A feature in live stream and meeting rooms, contributor leaderboard logs, mobile friendly matching and roundtables, more emojis to choose from during events and other great new features in Gradual.

Is a Destination-based or Destination-less customer marketing advocacy program best? This chat discussed the benefits and approaches for each. In a nutshell… A Destination-based program involves having an online gathering space for your customers to consistently engage in your program and participate in advocacy opportunities presented there. Versus... A Destination-less program, where there is not a central online gathering space, but communications via emails and surveys collect customer preferences that become advocate profiles. Then advocacy opportunities are presented to customers when their profiles match the opportunity criteria. So which is best?  The answer likely depends, but that’s what is explored in this chat.

This is a recording from our interactive workshop for Gradual customers who are looking to take their community event planning and execution to the next level. This hands-on session explores practical tips, tactical training, and insights into the most effective ways to leverage Gradual's features for seamless event management.

Check out the newest features in Gradual including webinar events, light theme, design element updates and improvements to the Gradual Go event mobile app.

September was a busy month - webinar is the newest event type available, there were a number of updates to club and forum customization and access, event features related to moderation and metrics, and we released the light mode or light theme to brighten up your Gradual community!

Updates to the club feature like interest groups, collaborators, and trackable metrics and members will now receive forum notifications via email to help them stay engaged. The Gradual Go event app now allows for QR scanning and profile notes to ease the networking between attendees. In the dashboard, high-level admin activity is logged, some metrics have been updated and most event reports now include space assignments.