Learn more about the contribution feature with the addition of points and rewards, uploading event presentations for attendees, unlisted events and reporting updates.

Check out the updates on the Q&A feature in live stream and meeting rooms, contributor leaderboard logs, mobile friendly matching and roundtables, more emojis to choose from during events and other great new features in Gradual.

Is a Destination-based or Destination-less customer marketing advocacy program best? This chat discussed the benefits and approaches for each. In a nutshell… A Destination-based program involves having an online gathering space for your customers to consistently engage in your program and participate in advocacy opportunities presented there. Versus... A Destination-less program, where there is not a central online gathering space, but communications via emails and surveys collect customer preferences that become advocate profiles. Then advocacy opportunities are presented to customers when their profiles match the opportunity criteria. So which is best?  The answer likely depends, but that’s what is explored in this chat.

Check out the newest features in Gradual including webinar events, light theme, design element updates and improvements to the Gradual Go event mobile app.

September was a busy month - webinar is the newest event type available, there were a number of updates to club and forum customization and access, event features related to moderation and metrics, and we released the light mode or light theme to brighten up your Gradual community!

Updates to the club feature like interest groups, collaborators, and trackable metrics and members will now receive forum notifications via email to help them stay engaged. The Gradual Go event app now allows for QR scanning and profile notes to ease the networking between attendees. In the dashboard, high-level admin activity is logged, some metrics have been updated and most event reports now include space assignments.

Big updates to the design of the homepage and event landing pages, meeting room updates like a waiting room feature and mobile-friendly function, and a new event report