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Resource

What Customer Success Leaders Wish Marketing Knew About Retention

Learn how customer success leaders view retention and what they wish marketing teams understood to improve alignment and outcomes.
# Customer Success & Support
# Marketing & Growth
# Format: Playbooks
# GTM Strategy
Joshua Zerkel
Joshua Zerkel · Sep 22nd, 2025
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Resource

What Sales Leaders Wish Product Teams Knew About GTM

Explore five lessons sales leaders want product teams to understand about go-to-market. Insights and tactics to strengthen cross-functional alignment.
# Sales & Revenue
# Product
# GTM Strategy
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

Professional Growth Through Community Roles

Hear Josh Zerkel, Gradual's in-house community expert, share how community roles evolve into career paths, from generalist beginnings to leadership opportunities.
# Format: AMAs
# Career Growth
# GTM Strategy
# Community
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Resource

What Product Leaders Wish Community Builders Knew About Roadmaps

Explore what product leaders want community builders to understand about roadmaps, and how the two functions can partner for GTM success.
# Community
# Product
# GTM Strategy
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

Why Advocacy Beats Advertising

An exploration of why advocacy outperforms advertising, and how GTM leaders can harness it for growth.
# Community
# Marketing & Growth
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

Speaking to Technical Buyers: Lessons From Sales Engineers

Learn what sales engineers want marketing teams to understand about technical buyers, and how these insights can improve GTM alignment.
# Sales & Revenue
# Product
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

Community Leaders on What GTM Teams Overlook About Customers

Discover what community leaders see that GTM teams often miss, and how those insights can improve strategy, adoption, and retention.
# Community
# Customer Success & Support
# Sales & Revenue
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

What Founders Wish Marketers Knew About GTM

Explore five lessons founders wish marketers understood about go-to-market. Practical insights and tactics for stronger cross-functional alignment.
# Marketing & Growth
# Community
# GTM Strategy
Joshua Zerkel
Joshua Zerkel · Dec 4th, 2025
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Resource

Planning as a Leadership Skill for Community and GTM Leaders

How planning choices made early in the year influence leadership credibility, team behavior, and cross-functional trust.
# GTM Strategy
# Format: Thought Leadership
# Marketing & Growth
Joshua Zerkel
Joshua Zerkel · Jan 28th, 2026
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Resource

Playbook: Positioning Community as a Business Function

A practical playbook for positioning community as a business function by aligning it to executive priorities, org structure, and real outcomes.
# Community
# Format: Playbooks
# GTM Strategy
Dani Weinstein
Joshua Zerkel
Dani Weinstein & Joshua Zerkel · Feb 18th, 2026
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Resource

Playbook: Operating Community in a Community-Everywhere World

A practical guide to operating B2B community programs across platforms, in-person spaces, and distributed conversations.
# Community
# AI
# Format: Playbooks
# GTM Strategy
Dani Weinstein
Joshua Zerkel
Dani Weinstein & Joshua Zerkel · Feb 20th, 2026
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