Event Recaps

A practical reflection from on how community teams can build influence by translating customer context across product, GTM, and leadership.

Audrey Vandenbroeck shares how Campfire Stories helped Issuu turn customer conversations into useful context for product, GTM, CX, and retention.

Why community depth matters more than scale, and how intentional experiences create trust, insight, and business value.

A practical recap of Patricia Feitosa’s approach to community migration, focused on habits, trust, continuity, and helping members adapt to change.

A recap of Gradual’s Context First dinner in New York exploring how leaders translate customer engagement signals into cross-functional alignment and executive decision making.

A recap of Gradual’s conversation with Brittney Aston on how orientation, participation design, and psychological safety shape member experience and community engagement.

Repeat customer buyers close faster and generate higher value. This recap explores how B2B teams can activate repeat buyer programs by improving customer data and cross-team visibility.

A practitioner recap of how Reddit engagement supports GEO and helps teams turn external conversations into shared customer context.