
Live Q&A: How to Drive Community Engagement
Join a live, interactive session focused on one of the biggest challenges community teams face: getting members to participate consistently and meaningfully.
In this session, we'll focus on how teams build engagement that lasts, using real questions submitted by attendees. When you register, you'll have the chance to share your own questions. We'll group those into a few common themes and talk through practical ways to approach them, what's typically getting in the way, and what tends to work instead.
This isn't a presentation or a webinar. It's a working session built around real challenges and practical approaches.
We'll cover topics like:
- Encouraging members to participate without relying on constant prompts
- Creating reasons for people to return beyond new announcements or events
- Building habits and routines that lead to ongoing engagement
- Measuring engagement in ways that actually reflect community health
Along the way, we'll share examples and patterns from teams building customer communities, and how they're approaching these same challenges.
What you'll get
- A clearer framework for thinking about community engagement
- Practical ideas you can apply to your own program
- Patterns from teams working through similar challenges
- A chance to ask your own questions and learn from others facing the same issues
Who this is for
If you're building or growing a customer community and looking for ways to increase participation, strengthen member relationships, or create more sustainable engagement over time, this session is designed to help you think through those challenges in a practical way.

