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Event Replay: October 2025 Product Update

Posted Oct 08, 2025 | Views 61
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# Gradual: Product Updates
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Kyle Sutton
Head of Strategy & Operations @ Gradual

I am an avid learner and driven to help others succeed.

I pride myself on being able to pick things up quickly and translate between the technical and the high level.

I love any outdoor activity that involves learning something to be successful!

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SUMMARY

Replay from Gradual's October 2025 Product Update

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TRANSCRIPT

Great to see you all. Thanks so much for for joining us for our, 2025 third quarter product update. It's an opportunity for us to showcase kind of what's new and and noteworthy in gradual from the months of July, August, September.

And I'm going to cheat a little bit. We're going to do the very beginning of October 2nd because there's some exciting stuff. I just we just couldn't wait to tell you about. Also share some of what's still to come on our roadmap for the end of the year. Definitely not going to be an exhaustive list of our roadmap, but some high priority, features that I know folks are excited about and have asked about.

So we'll make sure we we hit on those. If you don't know me, I'm the Kyle Sutton. I'm the head of strategy and operations here at gradual. And, some of what I say maybe repetitive. If you've been following along with our monthly product announcements here in the community. You've probably heard or may have seen some of these features, but we'll take some time today to dig into these a little bit deeper.

And show these in in action. We're going to dive, through a handful, of different areas, some new and exciting customization options, improvements to the forum experience, club enhancements, some, small but mighty upgrades to to reporting and analytics in the platform. We're going to talk about courses and quizzes, which are new and some of our expanded integrations.

And we'll wrap up, with our roadmap. As always, please drop any questions or comments that you have in the chat on the right hand side of your screen, and I'll either answer those as we go, or a member of our team will jump in and provide an answer. And I already see everybody who's found the chat there, which is awesome.

We're also going to drop our resources as I talk about things, and different features. Our team will we'll jump those, put those links in the chat for most of them, but you can always find [email protected]. You're also just a housekeeping announcement in our brand new community route round. Applause. Very exciting. We just relaunched the gradual community to better serve the purpose of this space.

So you may have noticed when you joined, you may have had to refill out your profile. That's that's intentional. You're logged into the right place. You're you've used the right email. You've used the right link. You just may have to may have to fill that out again. But there's some new questions in there which is going to help us better curate the experience.

And you'll hear from from us and Josh as well, who we've talked about before. He's our head of marketing and community, on how this community can best serve you not just product updates, but as professionals and community builders. But this is where you can find over updates, community activities and events. So we are going to dig right into things, and we are going to, talk through our product updates and what we're going to do at the end is we'll wrap up with a roundtable discussion where you can ask questions to us live, share insights or ideas, or meet other community leaders.

We'll put a link for that. In a notification and probably drop it in the chat as well when we get there. But you can always find it in the agenda and you can join that that meeting as a macro. That's also a great, resource or great way to engage your own events, that you're hosting. So people can, can join in and see things live so we can have a nice polished stream like this, but then also also that experience.

So without further ado, let's dive in. And I'm going to get my screen share set up here. And we're going to start with talking about, some of those customization options that we have and have just launched. So I'm going to share and we're going to be looking at looking at gradual here. Let me just adjust a couple more settings here.

Awesome.

Super. So we're going to get into things, here shortly. Things have moved around a little bit on me.

Awesome. There we go. That's what we wanted. So we're going to start with talking about customization. And the customization is going to be a really significant, update to the community experience, because it's going to mean that we are able to offer more ways for you to make the gradual experience meet, meet your needs. And what you want to do to control the look and feel of the community experience.

So, things you can now edit. You can update this menu in a way that you've not been able to before. I can fully customize this so I can have all kinds of cool, different examples of nested community items and folders. And I'll show you how to do this in the in the dashboard. I can also link out to things off of gradual.

So if I wanted to have, a, link to my support center or to other resources that may not be gradual native, they, they link somewhere else, I can I can do that and I can I can customize, customize that experience there. The other, capabilities that I have relate to the footer of the page. So we now support custom customizing the page footer.

I can have my terms of service, privacy policy and other things down here at the bottom. So I can make sure from a compliance and, and collaboration and consent perspective and those are there. So let's look at where I can edit these because they're going to live somewhere new inside of the dashboard. So we've compiled all of the things related to customization into this customization tab, which means you're going to have kind of A11 stop shop to, be able to access these, these items.

That means that, things that may have lived elsewhere before can now be found here. So things like your, homepage banners before or after sign in, things like, the ads and widgets, which I'll talk about in a second live here as, as well. So I'm going to hit on the menu customization and show you how that works first.

Then we're going to talk about the the footer. But I also want to remind you or highlight some things that you may not be aware of, or maybe maybe didn't know or forgot that you can support customization. So let's start with the menu. This is where I can, manage all of my menu customization. I've got the different options here across the top.

It's giving me a preview for what I'm going to see. So as a as a point of explanation, notice that you'll have a different experience for users before and after signing. That means let's say for example, I didn't want to show the people tab to people before they sign. That doesn't mean that, people would be visible. We're really just controlling the menu item itself, people.

The profiles are never visible to people who are not logged in, but I may not want to the general visitor, to see that we have a people tab. So I can edit those independently and have different experiences for both. I can edit this menu. I can decide, and move things around. And this is all good and well, you've been able to do that kind of customization before.

But now I can add new menu items, and I've got the ability to pick from three options here. I can add a community module, which is going to be one of our standard modules, courses, content events, etc. I can add a custom link. So maybe I want to send people to our support page or somewhere else off of gradual or somewhere within gradual.

Maybe I want a deep link to a specific club, or to a specific resource or something like that. I can do that here. And then the last is I can set up a menu group. And this is going to be like a page, a folder where I've got multiple things. So let's say for example, I only have a couple clubs and I want to showcase those clubs for, for people.

I can go in here, I can add a menu item, maybe I want to add a menu group.

And I want to, Or maybe let's do a collection. We're going to say I want to link people to our content that is most popular. I can come in here, I can choose an icon. We'll use the the light bulb moment. We're already using that. Let's pick something else. Smiley face. And there we go. Most popular. And I'm going to add that menu item.

What I could do is then I can add submenu items to this. Inside of this menu I can go through and add custom links or things like that. I can decide whether or not it's invisible. Or invisible independently and can move things around.

Or have the option to preview that experience, what it'll look like, how it'll react to different pages both before and after sign in. All of this customization is now supported here. So really really powerful ability to customize the experience. The footer also really exciting a little bit simpler here. I can add default footer items. So my terms privacy policy, code of conduct and copyright are going to be pre-built in if I have terms of service linked in the dashboard, privacy or code of conduct, those are going to be there by default.

And it's going to take me to where I can edit those in the community settings if I need to update them. But I can also add custom footer items anywhere that I want to send people to. We don't really support a full page map in this experience, but it gives you the ability to drive people to different places.

If I have separate statements that I need to provide or things like that, I can do. So, in here, really? Great. The nuance is this footer experience is going to appear on some pages, most pages, but not all. When we have endless scroll in the forum or in our, content pages, for example, where you have a lot of, resources or assets.

The footer is going to live somewhere else, so will always show those policies and things in the, the profile dropdown if we have them enabled. But then also down here on the, on the footer. But some things that you may not have known about or maybe forgot about in our customization, I can update my different pages. So the the home page banners that you see here for example, those are controlled on the home page.

After sign in, you can see I have a bunch of different banners. These can be videos, images and can be used to link out to other places. And then the other popular one that a lot of folks that may not know about is the different kind of system nudges. So the sign in nudge or the complete your profile nudge or the community info card can be updated and customized as well.

Later on, we're going to talk about some of the, upcoming things related to customization, because there's more to come here. So next, next up on our agenda, we're going to talk about enhancements to event management and creations. And these are those things that launched actually in the in early October that I'm just too excited, to tell you about the first one.

Drumroll, please. Because this has been a, a very highly requested feature. And we're super excited to to share with you is the ability to duplicate or copy events. Yes. That's right. Those of you running, recurring events or things that are, repeated over and over again, you don't have to create them from scratch every time. You can build out an event as a template and then copy it.

Super simple. I can go into my main action menu here in my events list, or I can click into an event and under my actions I can copy that event. Copying the event is going to copy most things, but not everything. So I can we're automatically going to do the copy of title. The time zone will inherit from whatever the original was, but I can update that.

And then you're going to set a new date and time for the experience. We're going to copy over all of the the bulk of the information, like the general settings or if it's space restricted or, any, any of those advanced settings on join time or things like that. The agenda and stage information for those events that are a little bit more, more extensive.

You can copy those over speakers, sponsors and registration forms. We're not going to copy attendees. Obviously, that doesn't make sense. Promo codes, ticket types or things like that, because those are going to be different per event, especially if you're using paid ticketing. We made the decision to say we're not going to copy those. And obviously the URL would be different.

The things that would make sense to be unique for each event are not going to be copied. This is going to be a, a really powerful feature, we think, for, you know, just efficiency and ease of workflow. So we're excited. And I already see some folks in the chat chiming in that they're using this. This is awesome.

Coming up later this year or early next, we're going to support the ability to do things like recurring events or have a series where if I create one, it can create multiple in a sequence. And if a user registers for one, they can register for multiple. That's that is still to still to come. The other event related item is we know folks sometimes maybe you you build an event as a meeting and then the event, gets much bigger and we decide that we need to need to adjust that event type or I build it as a webinar.

It needs to be a live stream. Or maybe I build an event as, a hybrid event and we decide we're just going to do in person or just going to do virtual. Our team has been supporting you and facilitating these changes, but now these are self-service. So from within a particular event, in that same action menu, I can change an event type.

The event needs to be in the future and I'll remind myself I updated one of those. There we go. Our product update for for March of next year. Mark your calendars. I can change this event type. The event types that I'm able to change to will be dependent on, the origin originating event type. So I can't change, for example, an in-person event to, a meeting necessarily.

Or I might be able to. There's some nuance here that our documentation goes into in detail, but, I can come in here. I can choose that new event type. This can only be done once. The event type change is a fairly complex procedure behind the scenes. So, we've tried to make it as as simple as it can be because there's some decisions to be made and some nuance because each of those event types, as you know, have different types of functionalities baked in.

But, this is going to make it easy for you to be to be agile and move around when you need events to be different than how you created them. Alrighty. Those are our event updates. Let's talk about let's keep on rolling and talk about our forum, enhancements next. And this is these are a really good example of awesome feedback that we've received from customers, and users on enhancing the forum experience.

And I'm going to highlight, two specific, two specific things for, for the forum. The first is on the front end, from a user perspective with support, all these different reaction styles. These can be updated inside of the dashboard. Just as a reminder if you aren't familiar, if I go on to the forum, I go into my forum settings.

I can choose my reaction style. I can have like mode or I can have upvote downvote mode. I can add different types of reactions that I want to use. All this can be customized. Super super easy. What we've added is the ability for people to have a little more insight into who is reacting or liking to my content.

So for logged in users, again, we're only going to show this information if I'm logged in. I can see on posts and comments who has reacted to my, forum posts or to my comments so I can see that, Jerry really liked this one. I also liked this one. I can see the same thing on comments. This is great for the poster to just know who's engaging very similar capabilities as you would see on other, forum platforms.

But let's think about it from the lens of, of you as a, a community builder or a gradual kind of owner. Internally, this gives you another level of insight into who is interacting with what. What are people doing? How are they engaging with us? Are they are they liking? Do they find this helpful, that if I'm this informative, are they confused?

Like Robert is, then that gives you the ability to to have some more, more insight into into the types of interaction. Really popular feature. And this information can be exported, with the help of our team. Simply just need to request that from us. And we can give you an export of your your form reactions. That will be something that will be self-service in the future.

But for right now, we can we can do that for you. That's the first. The second forum feature that I want to highlight is add. Forum moderators have the ability to edit and move things around. So if you remember in a previous update, we added the ability to have topics shown inside of boards. So these are those tags that are shared by the community.

They're not a folder, they're just kind of an attribute of a post. But I can feature certain ones on a forum board. So these are the ones that are most relevant for our general forum board. Let's say somebody tagged something a little bit incorrectly and I want to move it around. I can do that now. So I can go in.

And as a moderator, I have the ability to edit a post. And in that post editing we're restricting your ability to edit the post, title and the content. From a trust perspective and community integrity, we don't want, currently to support, editing things. Once people have gotten reactions or responses or things like that. Because that you get into some weirdness there and that's, that's how a lot of forum platforms will handle it.

But I can do two things. I can edit the type. So let's say somebody posts something as a discussion. That really should be a question. I can move that around, but then I also can add or amend the topics and boards that the, the forum has been posted to. So that's something just for moderators to keep things nice and clean and help you organize, your forum environment a little bit better.

A quick aside and shameless promotion. The gradual community has a forum as well. You can access that, from the community of the event that you're in right now. Go to the forum, say hello, can get fine. Things like peer advice, tactics, playbooks, strategies, benchmarks, give feedback to on the on the gradual platform of the community experience.

And you can already see there's some great great interaction there. We'll talk more about that later. But that's a quick plug for the gradual forum. Alrighty. Those are the updates to the gravel. Gradual excuse me, gradual forum experience. So let's talk about enhancements to clubs. If you're unfamiliar, clubs are our ability to create kind of a micro community within a community.

You can have chapters, interest groups in different ways to organize and, collect, collect members. These can be, promoted by you as the community lead, or they can be self driven by community members. The form of user groups or local chapters. Really sky's the limit when it comes to it comes to clubs. And there's some great use cases and examples out there.

But as those use cases and examples have expanded, we've found new ways, to be able to leverage these. So, to date, I've always had the ability to customize the access controls for particular clubs. And we're going to use health and safety as an example here. Very important, very relevant. So I can change my club access.

And we have kind of three different levels. I can have clubs be private, I can have them be open or I can have them be secret. Open means anybody can see it. Anybody can join private means anybody can see it, but not everybody can join. And secret means only those who are part of the club, can see and access it.

What we added was the ability to do native. That's right. Native in gradual applications for clubs. So I can create my own custom application. People can fill that out and then I can moderate who can join that club. So let's talk about what that application looks like. You're going to see in all of your clubs this new Member applications tab, regardless of whether the application is enabled or not, you're going to see it there.

So you can build it out and I can build out my application form. And this is going to use granules. Form builder. You've started to see these across the platform. And you'll continue to see more and more form options come in. But I can have my header for what the application form is. And different questions that I want to ask.

Then when somebody submits an application it's going to go into my applications request queue. In this queue I can view their application information. I can click on that user. It's going to show me their info here. What they've responded to if I want to see particular application information that they've submitted, I can see that in here.

As well, if I export this list, I can see who's been accepted, declined. If their application has expired, that'll show up here as well. I can also take bulk actions now. So in this review list I can come in and I can say, hey, I want to accept or decline everybody really good. If you're doing this on a daily, or in a batch process, I can also have application based clubs that don't use a form at all, meaning that someone would still have to request to join, and I would just use their basic profile information to determine whether or not they should be allowed to log in.

Think of it kind of like Facebook, groups where I could, you know, click to join a group. I don't have to fill anything out, but I'm going to go into a Q and A moderator or the group admin can decide whether or not, I'm going to be allowed to join. Speaking of club admins, we have just published a collection specifically for club admins of resources and guides.

For for your benefit, those club admin guides can be found at support.gradual.com. It's dropped in the chat already. You can find them all here in the nice collection. We've we're continuing to add things to this resource kind of library. But this means that you have one place that you can send your club admins. You have native gradual resources that are going to explain what they can do and how they would manage their their club with a gradual.

So you don't need to build your own documentation. Or if you do build your own, you can augment it using, using our native docs. They're very exciting stuff and we're trying to to continue to provide, as many resources as we can for you. So those are the updates to clubs, the ability to to have applications take bulk action on those.

And then your own club admin guides. Let's talk about courses in the newest update to courses, which is support for quizzes. That's right. You can now add knowledge checks, quizzes, final exams to your courses. To verify completion, of certain understanding or activities native to your courses in, gradual inside of, courses, you can build these out just like any other lesson.

So or any other kind of module within within a chapter. If I go down here, I can see I've got a quiz just for simplicity. It it's, it's highlighted there. I can have these as their own. So maybe this is an example of a final exam, or I can put them in context in each of these chapters.

So if I wanted to do knowledge checks at the end of each chapter and then have a final exam at the end, I can let's look at how we build these out inside of the gradual dashboard. You know, back here I'm going to go to courses and we're going to go to that I think it was our we use our events 101 as an example.

So inside of my course content, this is where I can build out and customize my quizzes. So, just like I would add any other module, let's say after this event types, I want to add a quiz on different event types. So we may call it event types quiz. I can create that section. I can drag it because I want it to be at the end of this section here.

And I can start adding questions to it. And I've got some different examples that I can use. I can use single select multi-select or short answer. There would be also is the ability for you to pull from existing questions. And this is a use case. If I have a final exam and I want to take examples from my quizzes that have happened, upstream or earlier in the course, I can pull those down.

I also have specific quiz options. I can define what we want the passing score to be. Maybe it needs to be 90% or 75%, the number of attempts that a user has in order to finish it. If I need a timer, if I want to randomize the order of questions, which you know, in learning design is often a best practice shuffle options as well.

So if I don't want people to remember that A is always the right option for that question, I can do that. And then you can also decide if you want to show correct answers, to help reinforce learning, which is often the best practice for questions earlier, that are more knowledge checks for each module. I can save off those questions, and each quiz can have its own setting.

So maybe I want this event types quiz to have different settings then, the quizzes, the final exam for example. This ability to add quizzes, can also be used not just for knowledge checks and understanding, but kind of as a checklist. If you're using courses alongside kind of some real life activity. So maybe let's say I have, an instructional guide.

My course is less about giving knowledge and verifying that you know it, and it's more about how to I want to show you how to use my product or how to do certain things. Inside of the community. I can use the quiz as a checklist. So I could say, hey, here's how you build your event. And it's kind of a guided learning.

And then my quiz can be a checklist. Did I set the event title? Did I set the open time? Did I upload the image? And it can be a checklist that users can use, and track what they, what they need to do. So just a different use case for quizzes and, and how folks have started to use them inside of the, the different kind of styles of courses inside of gradual.

That's the big course update. There's going to be more coming for courses later this year. In early next in the form of certification. So I can already give badges in response to completing a course. But we'll also offer certification. So something that can be shared externally on LinkedIn perhaps, and then something that can also be expired, meaning I can pull back that certification if, if somebody hasn't hasn't kept up with their, their continued learning, lots of options and more to come on on courses as you're using it.

Please let us, let us know any feedback that you have. And if you aren't using courses but you're interested in it, it is an add on module. But happy to to talk through your use case and may be able to let you kind of demo, and pilot it, before before committing. Alrighty. We've got a couple more things to talk about in the form of integrations that we're going to talk about.

Some of our roadmap updates and jump into that, that Q and A, we have been busy and will continue to be busy building out different integrations, that help you have a holistic community experience and really continue to reinforce gradual being, your one stop shop when it comes to, comes to that, that community experience. So let me, go to our home page here, and I'm going to go to my integrations tab.

I'm going to talk about our two newest integrations, which are Zendesk and Slack. Our Zendesk integration allows you to pull your, existing knowledge base articles that may live in Zendesk into gradual as external content. As a reminder, external content lives in your content section. It shows up in collections can be space restricted just like everything else, but when somebody clicks on it, it's going to take them out to where that content lives natively off of gradual.

This one's linking to our knowledge base as a whole. But you can do that for really it's intended for individual content pieces. And the Zendesk integration. The way it works is it's going to index all of your Zendesk articles via that integration, pull those into your content library under external content. It's going to show you the source. So if it is from Zendesk, it'll show up under the source as from Zendesk.

And then I can go in and edit some of the components of that piece of content, as I would any others. So things like space restrictions, the content thumbnail and things like that. To show more about how you can use our Zendesk integration, I'd encourage you to go to, go to our help center, go to support diagrams dotcom, or follow the link that's just posted in the chat there with our Zendesk integration.

I can see how I build it, how I connect it, and how I can manage, the different things. This integration really allows you to have gradual as a centralized experience and a centralized hub for your community. Right now, we support this kind of integration with Zendesk support. Integrating with tools like intercom, Salesforce Support Desk, and their support cloud in the future.

So if there are other document or knowledge based centers that you're using, let us know. And we're happy to happy to explore integrating with those as well. Our next integration is going to be our slack integration. And this one is just at the very beginning of its existence. And we think it's going to be really powerful for your, your community experience because it's going to enable you to, really connect existing slack communities and slack as a channel of communication back to gradual.

So I'm going to jump into our own.

Dashboard here, because this integration has sort of been set up. And this slack integration is going to do two things today. And it's pretty simple. But but pretty powerful. It's going to allow you to automatically send event announcements or new content announcements to a slack channel when those are published inside of gradual. I can pick from all of my different channels here.

I can turn this on and decide maybe I have one slack community for, my community, and I'm starting to move them over to gradual. But slack is still a place where I communicate. I can have those new event announcements or the new content announcements be published to that slack channel. Right now, it's a unit directional integration, meaning it's just from gradual to slack.

Nothing back the other direction, but we will in the future support more bi directionality and that kind of seamless experience between the two. For those of you that are heavily leveraging slack for your existing community spaces, if you have any questions about our integrations, whether it's Zendesk, slack, or any of the other ones that you see inside of, your dashboard, especially ones that maybe an upgrade, let us know.

Reach out to us, at [email protected]. Happy to explore those with you and better understand your use case. There's a lot of a lot of capability and power here. All right. Our last item before we talk about some of our roadmap things is related to community reporting and insights. And this was really just the beginning of our enhancements, to to the community experience, and to the reporting that you can get from the dashboard.

So the first one, pretty simple, but pretty, pretty insightful is we've added this onboarded members stat. So this relates to those that have completed their profile. So I can see who has completed my profile inside of, of my dashboard. Here, let me go to our demo community so I can see who's onboarded. How many people have completed their profile.

I can also see that in my total members stats. Now, I can if I maybe I do a profile onboarding push and I can see that in this line graph. That's down here. And then the other, insight that we've added to the dashboard is our member type pie chart. So maybe I'm a community that's leveraging gradual for for different levels of access.

And I'll do a quick kind of 3030 second overview here. Standard members are most of your average members. They can log in, they can chat, they can interact with others, they can see everything. That's that's public and not space restricted. Those are your standard members, guests or kind of hidden. Maybe that's VIPs, folks that you don't want to get in inundated with messages and outreach there.

They kind of hide inside of the community but can do everything and then limited approval are folks that are, kind of in a single player mode. It's a read only environment. They can join live stream events, they can read content, but they can't do any of the interactive type things inside of the community. So, that's just a little bit on what those are and the differences.

But this graph is, showing that member breakdown. So if you have that kind of mixed environment where we've got different member types, I can see that in the member breakdown now, but this is just scratching the surface of what we're going to add to the remaining, parts of the community. So for example, right now I don't necessarily have an overview of performance for my events or for my content, but those are going to be added similar to how I have this forum overview.

So you'll be able to see what's my most popular content, the type of engagement views over time, things like that. Our team is working really hard to provide you even more insights and analytics into my community performance and and what's coming in that segue nicely into any kind of what's on, what's on our roadmap. So let's talk a little bit, about that.

So the gradual roadmap is is jam packed. And hopefully you've seen, VR product updates that we try and do our best to, to ship things quickly and get them, get them out to you as, as fast as we can. So what's coming up between now and the end of 2025? This is not an exhaustive list of their specific features.

You're you have questions about. Happy to chat with you offline about those. But the the high big ticket items on the roadmap are ones that I already mentioned. So reporting in analytics, the ability to get insights out of the dashboard in an efficient way, and for you to be able to have, at a glance, kind of community performance stats, who who's most engage, what are they doing, what content is most insightful?

I know a lot of folks have been asking for like search, term reports and things like that. Those are going to be added to the dashboard natively as well. So you don't need to reach out to our team to do that. The next big area of priority between now and the end of the year is going to be customization, including the ability to customize the, public homepage on gradual so that homepage before sign in, the ability to move things around and to put custom text in there to really communicate to visitors who are landing on your page.

Why should I join? What is this all about? Why should I be a member of the of the community that's going to be added for you to be able to do self-service? The next big area is and we've talked about this before, it's still on track and we're going to start to see this come in. Through some features in the next couple of weeks is email and workflow automation.

So you've already seen things like our, segment tools, which allow you to build certain lists and things inside of the community. But I also have the ability to customize, my emails. So there's welcome emails and announcements. If you would like to use the gradual native ones for those. We do support customization. That's a feature flag.

It's in beta right now. But if you're really excited to to use those welcome emails natively, we can, get that enabled for you. But beyond that, you'll be able to build your own custom emails to send community digests or notify users when a new event is published, or, send an update about an event to users, all within gradual.

Some folks are waiting on this feature and they've already signed up for it. If it's something you you don't have in your plan right now and you're interested in it, let us know. Happy to to talk to you about pricing for that email and workflow tool, because it can replace, some, some tools like, like HubSpot or MailChimp in kind of a lightweight way.

But it also can can augment, tools like Zapier or things for, for building those automations to really save, save you times, save you some time. And then last but not least, is the introduction of AI tools into the gradual experience. And this is going to come in a couple of different forms, both front end and back end.

So the front end experience things like a community companion, the ability to have a chat bot that I can ask questions that are going to pull from all of the wealth of knowledge that I have inside of my community. So I don't just have to search in a forum, I don't just have to search in a piece of content, can aggregate that and provide, real time, insights.

It also, by being real time means that it's going to be updated synchronously. So if I am getting a lot of questions and I publish a new piece of content related, that topic will automatically be be ingested in and into that. That's really the power of community is that data and that understanding, especially for, for folks using gradual, since it's all in one place, it makes it even easier to operationalize that information.

And then the second would be on the dashboard side. So you've seen we've made we're definitely going to continue to make updates to the reporting and analytics. But our our philosophy has always been we want to give you the ability to just ask the question and get the answer. So something like tell me about top five most engage members or what pieces of content have been most popular over the last 30 days, or things that will help you as a community leader, better understand the needs of your audience, the needs of your community, your users, your customers, or whatever audience that you're serving can be served to you inside of inside of the

dashboard. So there are a lot of smaller features and things still on the roadmap between now and the end of the year that we're we're happy to chat with you about, if you have specific questions, but those are the big ones, heavy, heavy in the reporting AI capabilities, customization, and then those emails and workflow automation, as well as some upcoming integrations for tools like Marketo and and others, but would probably be too many to list.

Thank you, for for joining us. Those are our updates for for what's been new in the product as well as what's coming up. I saw some awesome questions in the chat. Now we're going to jump into a live Q&A session. So, I'm going to stop. I'm going to stop the stream. I'll come off air here and we'll jump into a meeting room.

Our team is going to put that link in the chat, as well as put a notification up at the top, and you can access it via the agenda as well. And you can come ask us questions if there's something you want to get clarification on or we didn't get an answer in the chat, you can come ask us there or just say hi and meet some other community leaders.

All of the resources related to what we talked about today are available at support Dot gradual.com. That is your best place to find information, about how to use the product and how things work. Our AI agent has been really good. Got a lot of positive feedback on on Finn. So feel free to ask questions there.

And our team is always looking at that. So if we don't get get the right answer, we can jump in. But thank you so much for engaging with us, spending, 45 minutes listening to to our updates. We're really excited to always share these with you. Huge shout out to our to our team. That's been hard, hard at work bringing these things to life.

We'll see you next time if we don't see you in the live Q&A. And thank you so much for joining us. As always, take care.

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