Day 1

, Senior Community Manager at Spektrix, for a repeatable community design play they’ve used across multiple platforms to improve activation, trust, and alignment across teams.

The focus is on how small, intentional system decisions shape whether a community feels clear, safe, and worth participating in. Rather than theory, this session centers on a practical framework grounded in real-world experience.

You’ll leave with three guiding questions you can apply to your own community to evaluate member experience and make meaningful improvements without overhauling everything at once.

Before and after the event, join the AMA with Brittney in the Gradual community to ask questions, upvote others, and continue the conversation with peers.

Context First: The Three Questions That Shape Member Experience

Join Brittney Aston , Senior Community Manager at Spektrix, for a repeatable community design play they’ve used across multiple platforms.

Head of Marketing & Community

Senior Community Manager

Stage 1

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Context First: The Three Questions That Shape Member Experience

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