The Gradual team shared an in-depth overview of the new features launched in Q1 2025, with Forum as the headline update—introducing @ mentions, board topics, enhanced permissions, and the ability for Clubs to host forum boards. Club organizers and admins now have elevated controls, and community engagement is easier than ever with the ability to comment on or react to videos and blogs. Additionally, the Contributor system has been upgraded with an advanced level, enabling members to earn points and redeem them for rewards. The event wrapped up with a preview of upcoming releases and a look ahead at the Q2 roadmap.


Event Replay: April 2025 Product Update

Check out the awesome new features to help encourage interaction and conversation in your community: @mentions, forum boards in clubs, content comments and more!

2025 March Product Feature Release

Check out the new direct messaging limits, smarter rewards tracking, customizable leaderboards and club permissions, and updates to our public API. 


2025 February Product Feature Release

Check out the new updates to the contribution module and rewards, a Salesforce integration, forum updates, and new reporting and setting features.  

2025 January Product Feature Release

<h1>Content &amp; Engagement Strategies for Cohort-based Communities: A Roundtable</h1>Cohort-based communities—especially those created for senior leaders, strategic customers, or internal teams—call for a different approach to content and engagement. These communities often operate privately&nbsp;require more hands-on facilitation, and help develop a shared sense of purpose that sets them apart from open or large-scale programs.This after-work roundtable is a chance to connect with other community leaders, including those designing and managing cohort-based experiences. We’ll explore real-world examples, exchange lessons learned, and surface insights on creating meaningful content and fostering sustained engagement.You’ll leave with new perspectives, practical ideas, and the energy that comes from being in a room with people navigating similar challenges.

Content & Engagement Strategies for Cohort-based Communities: A Roundtable

Matteo leads all the startup programs at Swissnex in San Francisco, helping Swiss startups break into the U.S. market. A passionate community builder, he's developed a network of 100+ Silicon Valley mentors from tech giants like Microsoft and Google to support founders in their entrepreneurial journey. He holds two master's degrees in Economics from top Italian and Swiss universities, with research conducted at Cornell University.Session Description: In this session, Matteo explores how Swissnex San Francisco built its mentor network from zero to 100+ Silicon Valley professionals. He'll share the digital tools and in-person strategies that drive community growth, explain the matchmaking process that connects mentors with Swiss entrepreneurs, and reveal how understanding individual strengths creates meaningful cross-cultural relationships. This session offers practical insights for cultivating engaged communities that bridge international ecosystems, with real examples from Swissnex's journey.Agenda:6:00PM - Doors Open, Check-in Begins6:30PM - Presentation Begins (20 min + Q&amp;A)7:15 -8:00PM - Networking, Drinks &amp; Food8:00PM - Event Concludes<img alt="some-file-0f166820-fa50-4ac6-95ac-25634a911fd4" src="https://d2xo500swnpgl1.cloudfront.net/uploads/gradual-demo/some-file-0f166820-fa50-4ac6-95ac-25634a911fd4-1744736358495.jpeg">

Think Global, Grow Local: What I Learned Scaling the Swissnex Mentor's Community from 0 to 100

This has been a busy quarter and we'd love to show you all the newest features available in Gradual and give you a sneak peek of what's coming this Spring.<h2>Tune in to see:</h2><ol><li data-list="bullet">Forum engagement features</li><li data-list="bullet">Content comments and discussion</li><li data-list="bullet">Contribution and rewards upgrades</li><li data-list="bullet">Profile badges &amp; recognition opportunities</li><li data-list="bullet">Club management permission updates</li><li data-list="bullet">New access and messaging controls</li><li data-list="bullet">Updates to the API &amp; integrations</li><li data-list="bullet">...and more!</li></ol>

April 2025 Product Update

We are re-mounting our Community Managers' Networking Meetup!Our first speaker for the new networking event will be the Community Programs Manager at Patreon, Erin Owenby. Hear how the community inspires enthusiastic partnership in Patreon's Creator Ambassador Program. In this session, Patreon's Community Programs Manager will share how the program creates meaningful pathways for creators to connect—with each other and with Patreon’s team—driving product adoption, building trust, and fostering connection.Erin (she/her) is a community builder with a decade of experience curating community programs, events, and gatherings. Her career has spanned roles in nonprofit, agency, consumer brands, and tech.As the Community Programs Manager at Patreon, Erin leads the Creator Ambassador Program, empowering creators to connect with each other and the Patreon team. The program enables participants to build community and strong creative businesses, while empowering Patreon to build better products.Agenda:6:00PM - Doors Open, Check-in Begins6:30PM - Presentation Begins (20 min + Q&amp;A)7:15 -8:00PM - Networking, Drinks &amp; Food8:00PM - Event Concludes <img alt="some-file-4327a87b-816e-4a1d-b430-6cada773c274" src="https://d2xo500swnpgl1.cloudfront.net/uploads/gradual-demo/some-file-4327a87b-816e-4a1d-b430-6cada773c274-1740333838378.jpeg">

Creators, Community, and Collaboration: Inside Patreon’s Ambassador Program

<h1>Community Exec Dinner: Looking Ahead in 2025</h1>2025 is here! As teams settle into executing their plans for the year ahead, it's the perfect time to connect and discover what other community leaders are envisioning for 2025 and beyond.Join us for an intimate dinner and engaging conversation about the future of community. We're bringing together leaders of customer-facing programs—including community, customer marketing, and more—to exchange ideas, share fresh perspectives, and discuss emerging trends in our field over a delicious meal.This casual, open setting is designed for professionals who are building and nurturing customer communities. Secure your place at the table, and let's explore where our industry is headed!

Community Exec Dinner: Looking Ahead in 2025

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