Check out the awesome new features to help encourage interaction and conversation in your community: @mentions, forum boards in clubs, content comments and more!

2025 March Product Feature Release

Check out the new direct messaging limits, smarter rewards tracking, customizable leaderboards and club permissions, and updates to our public API. 


2025 February Product Feature Release

Check out the new updates to the contribution module and rewards, a Salesforce integration, forum updates, and new reporting and setting features.  

2025 January Product Feature Release

Replay of the product update wrapping up 2024, and kicking off 2025. Features discussed that are available today included the new reward and contributions module to provide gamification to your community, updates to events and the hosted chat and Q&A, small updates to the Forum feature and the new Salesforce integration.

Big features from the 2025 roadmap discussed included an email customization and workflow tool to send automated emails to your members, the ability to customize your homepage, and a new courses module. 

Gradual 2024 Q4 and 2025 Kick off Product Update

This has been a busy quarter and we'd love to show you all the newest features available in Gradual and give you a sneak peek of what's coming this Spring.<h2>Tune in to see:</h2><ol><li data-list="bullet">Content comments and discussion</li><li data-list="bullet">Contribution and rewards upgrades</li><li data-list="bullet">Profile badges &amp; recognition opportunities</li><li data-list="bullet">Club management permission updates</li><li data-list="bullet">New access and messaging controls</li><li data-list="bullet">Updates to the API &amp; integrations</li><li data-list="bullet">...and more!</li></ol>

April 2025 Product Update

We are re-mounting our Community Managers' Networking Meetup!Our first speaker for the new networking event will be the Community Programs Manager at Patreon, Erin Owenby. Hear how the community inspires enthusiastic partnership in Patreon's Creator Ambassador Program. In this session, Patreon's Community Programs Manager will share how the program creates meaningful pathways for creators to connect—with each other and with Patreon’s team—driving product adoption, building trust, and fostering connection.Erin (she/her) is a community builder with a decade of experience curating community programs, events, and gatherings. Her career has spanned roles in nonprofit, agency, consumer brands, and tech.As the Community Programs Manager at Patreon, Erin leads the Creator Ambassador Program, empowering creators to connect with each other and the Patreon team. The program enables participants to build community and strong creative businesses, while empowering Patreon to build better products.Agenda:6:00PM - Doors Open, Check-in Begins6:30PM - Presentation Begins (20 min + Q&amp;A)7:15 -8:00PM - Networking, Drinks &amp; Food8:00PM - Event Concludes <img alt="some-file-4327a87b-816e-4a1d-b430-6cada773c274" src="https://d2xo500swnpgl1.cloudfront.net/uploads/gradual-demo/some-file-4327a87b-816e-4a1d-b430-6cada773c274-1740333838378.jpeg">

Creators, Community, and Collaboration: Inside Patreon’s Ambassador Program

<h1>Community Exec Dinner: Looking Ahead in 2025</h1>2025 is here! As teams settle into executing their plans for the year ahead, it's the perfect time to connect and discover what other community leaders are envisioning for 2025 and beyond.Join us for an intimate dinner and engaging conversation about the future of community. We're bringing together leaders of customer-facing programs—including community, customer marketing, and more—to exchange ideas, share fresh perspectives, and discuss emerging trends in our field over a delicious meal.This casual, open setting is designed for professionals who are building and nurturing customer communities. Secure your place at the table, and let's explore where our industry is headed!

Community Exec Dinner: Looking Ahead in 2025

Join us for the first product update of 2025! Learn more about the features released recently, and what's on the roadmap as we kick off the new year. This event will be hosted as a webinar, Gradual's newest event type to allow us to present natively on the platform, but host live Q&amp;A with attendees.

2024 Q4 Product Update & 2025 Q1 Kick Off

<h1>Event Overview:</h1>Is a Destination-based or Destination-less customer marketing advocacy program best?In a nutshell…A Destination-based program involves having an online gathering space for your customers to consistently engage in your program and participate in advocacy opportunities presented there.Verses...A Destination-less program, where there is not a central online gathering space, but communications via emails and surveys collect customer preferences that become advocate profiles. Then advocacy opportunities are presented to customers when their profiles match the opportunity criteria.So which is best?&nbsp;The answer likely depends, but that’s what we want to discuss in this chat. Be sure to join in. <h1>About the Speaker:</h1>Nick Venturella&nbsp;is an award-winning customer advocacy marketer who builds thriving online communities. With a background as a musician and artist, he knows how to cultivate fans and drive engagement. He's worked with companies like Workday, Databricks, and Dayforce to achieve organizational goals through customer advocacy.

Customer Advocacy Programs: Destination-based or Destination-less?

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