Cross-Functional GTM Playbooks
# GTM Strategy
# Format: Playbooks
Playbook: Identifying the Customer Signals That Actually Influence Strategy
A practical framework for identifying which customer engagement signals should influence product strategy, GTM decisions, and executive planning.

Joshua Zerkel · Apr 21st, 2026

Joshua Zerkel · Apr 21st, 2026
A leadership framework for prioritizing customer signals and avoiding signal overload across Product, Marketing, Sales, and Customer Success.
# GTM Strategy
# Format: Playbooks
# Format: Thought Leadership


Brittney Aston & Joshua Zerkel · Apr 21st, 2026
A guide to building psychological safety in communities so members feel comfortable asking questions, sharing ideas, and participating openly.
# Community
# Format: Playbooks

Joshua Zerkel · Apr 20th, 2026
A practical framework for translating customer engagement signals into strategic decisions across Product, Marketing, Sales, and Customer Success.
# GTM Strategy

Joshua Zerkel · Apr 16th, 2026
The Context First Framework explains how organizations identify customer signals, interpret them across teams, and turn them into strategic decisions.
# GTM Strategy
# Format: Playbooks


Brittney Aston & Joshua Zerkel · Apr 6th, 2026
A practical guide to designing community orientation so members immediately understand where they are, how the space works, and how to begin participating.
# Community
# GTM Strategy
# Format: Playbooks


Irwin Hipsman & Joshua Zerkel · Mar 31st, 2026
Discover how shared customer context helps marketing, sales, and success teams identify repeat buyers and generate new revenue.


Irwin Hipsman & Joshua Zerkel · Mar 26th, 2026
Learn how to build a repeat buyer program that identifies former customers, nurtures relationships, and generates faster B2B sales cycles.

Joshua Zerkel · Mar 19th, 2026
How community leaders can show up effectively in GTM planning and avoid common misalignment traps.
# Community
# GTM Strategy
# Format: Playbooks



Anna Yuan, Jeremie Gluckman & Joshua Zerkel · Mar 17th, 2026
A practical framework for measuring GEO impact and tracking how shared customer context compounds across GTM teams over time.
# GTM Strategy
# AI
# Format: Playbooks
# Marketing & Growth
# Product
# Sales & Revenue



Jeremie Gluckman, Anna Yuan & Joshua Zerkel · Mar 12th, 2026
A practical guide to building a Reddit engagement system that supports GEO and turns public conversations into shared customer context across GTM teams.
# GTM Strategy
# AI
# Format: Playbooks
