Event Recaps
# GTM Strategy
# Format: Event Recaps
Webinar Recap: From Customer Context to Faster Revenue: Executive Insights with Irwin Hipsman
Repeat customer buyers close faster and generate higher value. This recap explores how B2B teams can activate repeat buyer programs by improving customer data and cross-team visibility.
Irwin Hipsman & Joshua Zerkel · Mar 5th, 2026
Jeremie Gluckman, Anna Yuan & Joshua Zerkel · Feb 12th, 2026
A practitioner recap of how Reddit engagement supports GEO and helps teams turn external conversations into shared customer context.
# GTM Strategy
# AI
# Format: Event Recaps
# Format: AMAs
# Marketing & Growth
# Product
Holly Firestone & Joshua Zerkel · Feb 5th, 2026
A candid Executive Insights conversation with Holly Firestone on how community teams build internal alignment by translating member value into shared context across the business.
# Community
# GTM Strategy
# Format: Event Recaps
Joshua Zerkel · Jan 29th, 2026
A practitioner-led recap on B2B community leadership, executive buy-in, and how to translate community work into measurable business impact.
# Community
# Format: Event Recaps
# Format: Thought Leadership
# GTM Strategy
Joshua Zerkel · Jan 23rd, 2026
A practitioner-led recap of Gradual’s January Community Roundtable, exploring how community signals and shared context are shaping GTM strategy decisions.
# Format: Event Recaps
# GTM Strategy
Joshua Zerkel · Jan 16th, 2026
A practical recap of how Splunk’s community team approached migration planning, communication, and member trust during a major platform change.
# Format: Event Recaps
# Customer Success & Support
# Community
Kyle Sutton · Dec 10th, 2025
We just shipped a fresh set of product updates focused on community customization, learning experiences, events, integrations, and analytics—including a more powerful pre-login homepage builder, customizable welcome emails, native course quizzes and certificates, streamlined event duplication and event-type switching, plus expanded Marketo and Common Room integrations. You’ll also find notable improvements like upgraded club metrics, search history reporting, and a unified global chat experience, with more enhancements on the way.
# About Gradual
# Gradual: Product Updates
Joshua Zerkel · Nov 19th, 2025
Community leaders gathered in San Francisco to explore how engagement becomes intelligence, sharing real examples of human connection, member behavior, and community-led program design.
# Community
# AI
# Format: Event Recaps
Bill Johnston & Joshua Zerkel · Nov 13th, 2025
# Community
# GTM Strategy
# Format: Event Recaps
Brian Oblinger & Joshua Zerkel · Oct 31st, 2025
Brian Oblinger shared how executives can turn community into a true business asset by aligning teams, measuring outcomes, and preparing for the future of AI.
# Community
# GTM Strategy
# AI
# Format: Event Recaps
Joshua Zerkel · Oct 30th, 2025
Discover how the Gradual Community brings marketing, sales, CX, product, and community leaders together to learn, share, and grow what drives results.
# GTM Strategy